Frequently Asked Questions
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Not at this time. However, many of our customers sew personalized patches onto the sides of the harness for their service dogs.
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This is a common issue that can be easily resolved. Visit our tutorials page or follow the link below to our YouTube channel for a step-by-step guide on how to prevent it.
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Yes! See our step by step guide below:
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Using a measuring tape, measure your dog just behind the widest part of their front legs to determine their chest girth size. To weigh your dog, step on the scale to get your weight, then step on the scale again while holding your dog. Subtract your weight from the combined total to find your dog's weight. Refer to the sizing chart on both the Essential Harness and Dream Walk listing.
For further help you can view our sizing videos below:
Essential Harness:
Dream Walk Harness:
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We do not recommend using your harness, leash or collar on a tie out. Our Products are created for everyday use such as walks and long hikes. Please note any use of a tie out with your harness, leash or collar voids your warranty.
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Yes, your dog can wear it in shallow water or rain. However, please note that the Essential Harness is not a life vest. Owners should use their best judgment when using it in or around water.
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No, ShawnCo products are exclusively sold on Amazon.com. This ensures a seamless purchase and return process for our customers.
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To activate the warranty for your eligible ShawnCo product, please scan the QR code on the thank you card included with your purchase. Follow these steps:
1. Open your smartphone’s camera.
2. Hover it over the QR code.
3. Tap the link that appears after scanning.
4. The link will take you to the warranty activation page.
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View our training video below:
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Video our training guide below:
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Yes! The Essential Harness has an optional accessory that attaches to the chest strap, allowing for a front lead option. This is ideal for dogs that pull excessively, as it gently redirects them back towards you when they pull. Find the front lead below.
Essential Harness Size Chart